Microsoft Dynamics CRM Books

Today I would like to talk about some other great tools I have been using to support my clients on Microsoft Dynamics CRM 4.0 and 2011. The tools I am talking about today are not some special software but books dedicated to Microsoft Dynamics CRM. These books provide a thorough overview of all the ins and outs of Microsoft Dynamics CRM and are a handy reference when researching information for a client or just familiarizing yourself with the latest changes to CRM.

Currently, the books in my collection consist of the following:

• Working with Microsoft Dynamics CRM 4.0
• Working with Microsoft Dynamics CRM 2011
• Microsoft Dynamics CRM 2011 Administration Bible

 These books are an excellent reference for beginners and veterans alike and contains all the information needed to get started with Microsoft Dynamics CRM. The 2011 Administration Bible has been especially helpful to me, as all my new projects are on CRM 2011; however, the CRM 4.0 book is still helpful when assisting clients that have not upgraded.

Let me know if there is a particular book you prefer as a reference for CRM and check out the links below if you are interested in any of these books.



As always, thanks for stopping by!

~Nick

Microsoft Dynamics CRM Troubleshooting - Tracing

When troubleshooting CRM, sometimes an error message does not provide enough details to determine the root cause. In the event you need additional details on what is happening in the background, you can enable tracing. Tracing will allow you to see every detail of what is happening so you can resolve the problem. Generally, you would clear or delete the old logs, enable tracing, perform the action that causes the error, disable tracing and then view the logs. This can give you some extra insight into what is causing the error.

Check out the following link where Microsoft outlines how to enable tracing and where the trace logs are located:
Microsoft Dynamics CRM Tracing

Once you have the trace logs, you will need to read them to determine what is at the root of the error. These logs can be long and sometimes difficult to read. To make things easier, head over to stunnware.com and download the CRM Trace Log Viewer. This tool will help you to read the trace logs and filter out the errors. If you find the tool useful, you may want to consider clicking the Donate link on the stunnware site.*
 

I hope you find this information useful and it helps in troubleshooting your CRM issues & errors.

Thanks for stopping by!

~Nick

*I have no affiliation with stunnware.com however, I have found the CRM Trace Log Viewer extremely helpful and wanted to share this great software.

Microsoft Dynamics CRM for Outlook Configuration Troubleshooting Wizard

Microsoft has created an online Troubleshooting Wizard to assist you in resolving issue with configuring CRM for Outlook. This handy tool will help you get to the bottom of any issues you may encounter when configuring CRM for Outlook. It has a simple interface with solutions for both CRM Online & On Premise. Once you select your version, you will be presented with the solutions to common issues with configuring CRM for Outlook. This tool will help to get your users configured with minimal headaches.

Check it out here:
 Microsoft Dynamics CRM for Outlook Configuration Troubleshooting Wizard

  ~Nick

First Post - Introduction

Hi!

My name is Nick, and I have been working with Microsoft Dynamics CRM for the past few years. This blog is intended to capture and track my experiences with Dynamics CRM including tips, tricks and solutions to common problems as well as interactions with other software and solutions. I hope you find this information helpful and informative. Please feel free to bookmark, comment and share the content within my blog.

Thanks for stopping by!

~Nick